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Switching membership plan

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efceballos82
efceballos82
Community Member

I just signed up today, but not under the correct plan. Because of the price I thought I was signing up to the family plan but it was actually a yearly plan. I'd like to stay but under the family plan. Can I still switch to family plan without repaying?


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Referrer: forum-search:I just signed up, but not under the correct plan, can I still switch to family plan?

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  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @efceballos82! Welcome to the forum!

    Yes, you can switch to the family plan, and we will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

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