I can open 1Password on Safari, but can't migrate to 1Password app after new hard drive installation
After installing a new hard drive on my iMac (first one died), I used time machine to restore my data. When I downloaded 1Password for OSX, I couldn't open 1Password as it didn't recognize the password.
All of my passwords can by accessed via the internet but I'd like to use the app on the Mac.
1Password Version: 7.7
Extension Version: Not Provided
OS Version: OSX 11.0.1
Sync Type: 1Password
Referrer: forum-search:replaced mac hard drive, after reinstalling 1Password, I can't open the application...
Comments
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Hi @WestCoast!
It sounds like your old 1Password app was configured with additional vaults. The way 1Password unlocks is:
- If a Primary vault exists, then it unlocks using the Master Password for that vault, regardless of what, if any, memberships are signed in
- If a single 1Password membership is signed in, then it unlocks using the Master Password for that membership account
- If multiple memberships are signed in, then it unlocks using the Master Password of the first added membership
From what you are saying, I wonder if you had a Primary vault in the 1Password app you are trying to restore from. Does this ring any bells?
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Thanks ag_ana,
I was able to use "Add your account directly" on the web version to then open up in the app.
Much appreciated.0 -
You are welcome @WestCoast! I am glad to hear this :)
If you have any other questions, please feel free to reach out anytime.
Have a wonderful day :)
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