1P login every time problem...

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dealtek
dealtek
Community Member

When I try logging into a site using Safari and try using 1 password, it asks me to log into 1 password, then I copy the user and go back and fill it in, and when I go back to 1 password to grab the password it asked me to log into 1 password again.

I imagine there is a setting so I would be able to login into 1 password just one time rather than every time I go to the app only seconds later period

Is there a setting to fix this?


1Password Version: 7.7
Extension Version: 7.7
OS Version: iOS 14.2
Sync Type: Not Provided

Comments

  • laundrybasket
    laundrybasket
    Community Member
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    I have this same problem with 1Password in Safari on my iPhone and it's driving me crazy! Thanks for asking it, I hope somebody helps us!
    I'm a new customer on the 30day trial period and this is a showstopper. There has to be a simple solution or everyone would be complaining. Please somebody help, I don't want to stop using 1Password over such a silly but vexing problem.

  • laundrybasket
    laundrybasket
    Community Member
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    I found someone in reddit who had the same problem.
    He said you have to restart iPhone and then login to 1Password app.
    After that you won't get asked for login anymore.
    It worked!!!! I'm so happy now.

  • dealtek
    dealtek
    Community Member
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    Thanks for the update!

  • Logging into the app first will indeed help.

This discussion has been closed.