reloaded 1pw app, but it doesn't populate with my vault accounts for some reason. web shows accts

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dtfer
dtfer
Community Member
in iOS

I reloaded the 1PW app on my iphone (most recent ios on iphone 11) and the vaults are empty. the web version shows all of my peronsal accounts in the vault, the phone doesn't

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:reloaded 1pw app, but it doesn't populate with my vault accounts for some reason. web shows accts

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  • Ben
    Ben
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    Hi @dtfer

    My colleague Josephine reached out in response to your email a few days ago to request a diagnostic report from your iPhone. It doesn't appear we're received that report yet. If you're still having trouble could you please send that report? If you need the instructions again please let us know. :)

    Thanks!

    Ben

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