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2 step authentication

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jcpstevens
jcpstevens
Community Member
in 1Password 7 for Windows

Hi there,

I already had turned on 2 step authentication with my Yubikey working, but I had to set up futher my account .It was incomplete.
But after that 1Password didn't ask me for the 2 way authentication. So i though (stupid of me), I tun it off and later on and reactivate the 2 way authentication.
I made a mes of it! Now I can't even activate the 2 step authentication and I can't use my Yubikey.
I tried to reactivate the 2 step authentication by scanning the QR code, but then when I enter the code 1Password says the code aint right!
I don't come any further than that.
Please can somebody help me?

1Password Version: 1.22.3
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:2 way authorisation

Comments

  • DenalB
    DenalB
    Community Member
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    Please contact support for quick help: support@1password.com

    Hope they can help. 🤔

  • Blake
    Blake
    Options

    Hey @jcpstevens 👋

    Can you shoot me and my team an email over at support@1password.com so we could look into this further with you? Thanks in advance!

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