Convert from license to subscription

I just upgraded to the stand alone license for version 7.

With the previous version, I have been backing up multiple Apple ids (myself, wife) to iCloud, or so I thought. In this scenario, I can now see that the combined sync is either spotty or not working at all.

For this reason, I would like to convert to a “Families” subscription plan. Given the license was just bought yesterday, can you cancel that purchase, or apply the monies to the subscription program?


  • BenBen AWS Team

    Team Member

    Hey @HBSofDE

    It looks like my colleague Intan has been in touch with you in response to your email about this same matter. To avoid duplicating efforts I'm going to close this thread, but Intan will be in touch ASAP for further. Thanks!


    ref: AWU-55611-183

This discussion has been closed.