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lost 2fa and access to my email account

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mrthyu92
mrthyu92
Community Member
edited January 2021 in Memberships

This is really really annoying. I wanted to reset all of my machines before doing that saved my emergency kit. Also signed out from my email account on all devices since I was relying on 1password to sign in again. Then actual mistake was forgetting about 2fa and now I am locked myself out from the account. I have all necessary information (secret key, master password) but not 2fa so 6 digits away from all of my accounts. Also don't have the recovery codes of 2fa. I'm trying to recover my email account but if can not, do I lose access to my vault forever? I am about to lose my mind


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Referrer: forum-search:lost 2fa and email

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  • mrthyu92
    mrthyu92
    Community Member
    Options

    Ok now recovered my email address (thank GOD) so what do I need to do for disabling 2 factor authentication?

  • @mrthyu92

    If you're part of a 1Password Business membership, your IT team should be able to assist. Otherwise, we'd need to put you in touch with our security team. In that case, please reach out to support+security@1password.com from the email address associated with your 1Password membership.

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