my iPhone vault has 108 saved PW, but IPad only has 22. How can I get them to sync? Thanks

Ren56
Ren56
Community Member

My iPad only has 22 PW saved. And sadly some of those are different from what is on my iPhone. It has been a mess. How can I sync the 2 devices!? We are on a family plan if that matters.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Passwords not syncing from phone to iPad

Comments

  • SilkeJunker
    SilkeJunker
    Community Member
    edited January 2021

    Hi … I have the same issue since yesterday (but no family plan ;) ). Before my PC and iPhone app synced, now passwords I changed on the PC are not up to date on the iPhone. Any idea why?

  • ag_tommy
    edited January 2021

    @Ren56

    Are both set to use your account or method for syncing? Often when I see this described one device is using one method to sync and one another.

  • @SilkeJunker

    Are both using the same sync method?

  • Ren56
    Ren56
    Community Member

    I honestly do not know. My iPad usually has the same thing my iPhone has unless I delete it.

  • ag_tommy
    edited January 2021

    @Ren56

    Are you viewing All Vaults on both devices? Is one device looking at a specific vault? Try opening 1Password > Settings > Vaults on both devices. Are both set to "Always open to" All Vaults? Maybe one is one using a different vault? Do you see a Primary vault listed?

  • SilkeJunker
    SilkeJunker
    Community Member

    Hello Tommy and thanks for your idea!

    However - some hours later it was there … solved for now ;)

    Best, SILKE

  • :+1: :chuffed:

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