Update existing login not working
When I change passwords for an existing login in Chrome, the update/save popup shows up as expected. However, when I select "update existing" and choose the login I want to update, the new password (generated from within 1Password) doesn't replace the old one. I noticed this happening as I go back to the page to login (even right after changing the password) and the logins are incorrect. Revealing the password in 1Password shows the old one still. I sync my vault via Dropbox but I don't think that's the problem as the vault itself isn't updating. Help?
1Password Version: 7.7
Extension Version: 4.7.5.90
OS Version: OS X 10.15.7
Sync Type: Dropbox
Comments
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Do you, by chance, have duplicate entries for the same login?
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Single entry, no duplicates.
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When this happens, does the generated password perhaps get stored in a separate password item in the Passwords category?
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Yes it does. One with no username, just the password. I just went through the process for my password on this board.
You see here I'm updating the existing login item (that is the only entry in the dropdown as well)
Then I see this password only item from the generated password after choosing to update the existing login item
When I look at the login item, it shows that it has been modified (see below). However if I reveal the password and compare it to the one in the separate password item they are different. The password in the login item is still the old one.
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Thank you for all the information! I have managed to find an internal discussion where our developers are investigating exactly this behavior, so I will add your experience there :+1:
ref: dev/core/core#3948
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@ag_ana Thanks. Is it possible to get some update on the issue. It's really making my 1Password workflow problematic.
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At the moment I am afraid that there are no updates to share since last week. When this will be addressed it will likely be mentioned in the release notes, so keep an eye on those ;)
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@ag_ana Is there a workaround that can be used until the issue is resolved?
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It might not be a workaround in the proper sense of the word, but you could use the 1Password X browser extension while our developers investigate this. Here is some more information about it:
Get to know 1Password X
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For more data this seems to have 3 different occurences
1) Don't give the update prompt just create a new password entry - most sites
2) Show the update dialog but do not save into the main entry just sabve as 1 - just got that on changing microsoft password
3) It works - just done on ibm.com0 -
I'm having the same issue, for quite some time now. It messes everything up because you trust your password is saved, when in reality it's not (at least not in the place you'd expect). So the next time I log in on that website and it tells me the password is wrong, I lose trust in my 1P vault for keeping my passwords safe. In addition to that I get annoyed because I have to dive into my 1P history of used passwords or reset my password for that website because somehow, despite using a password manager, I stay disorganised.
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Yes, have the same issues with Safari and PW 7.7. I almost got locked out of my BoA account because the password was not stored in 1PW's BoA information entry but as a separate password.
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Understand that this is a feature. But it is confusing when it is supposed to update the password of a log in information but instead generates a new entry for a password alone.
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