1password gets confused

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There are a couple of different pages that you can log into at Alaska Airlines. https://www.alaskaair.com/www2/ssl/myalaskaair/MyAlaskaAir.aspx?CurrentForm=UCSignInStart
https://www.alaskaair.com

1Password seems to get confused and files in the user name from one of the logins and the password from the other. Then 1Password will only fill in the user name for the most recently used login. Copy and paste does seem to make a difference. :-)


1Password Version: 1Password 7 Version 7.7 (70700016) Mac App Store
Extension Version: 7.7
OS Version: OSX 11.1 (20C69)
Sync Type: 1Password

Comments

  • [Deleted User]
    [Deleted User]
    Community Member
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    Oops, make that Copy and paste does NOT seem to make a difference.

  • ag_yaron
    ag_yaron
    1Password Alumni
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    Hey @S13 ,

    I'm not quite sure I understand the issue you are having with this website. I tested it in Safari by saving a new login and it worked correctly on both pages. Here's one of my tests: http://recordit.co/jlLHOMxZBI

    Can you please try saving a new login on that page:
    1. Delete the current login item(s) you have for this website from your 1Password.
    2. Get to the login page of the website.
    3. Manually input your username and password into the fields, then save it as a new login.
    4. Refresh the page and try to autofill with the new login, see if it works correctly.

  • [Deleted User]
    [Deleted User]
    Community Member
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    Hi Aaron, I did what you suggested and that seems to have fixed the problem. Steve

  • ag_yaron
    ag_yaron
    1Password Alumni
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    I'm glad to hear it @S13 . :+1:

This discussion has been closed.