14 days or one month free trial?

Upgrading finally from 1Password 6 to paid membership for 1Password 7. Signed up for membership (14 days free, then my card will be charged) and downloaded according to info on site. First thing I get: A window asking if I wish to create an account, I will get One Month free if I create an account now. After I downloaded. This was really annoying. Is this a mistake or some joke? I want one month free now ...

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • ag_anaag_ana

    Team Member

    Hi @texplex!

    I encourage you to reach out to our sales team at [email protected] so they can look at your account and see what they can do :) After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • Hi @texplex,

    Free trial was changed from 1 month to 14 days only. Maybe that's why the app you installed is not up to date. But as @ag_ana told you please contact the sales team as I did. They all are really friendly and helpful people, and they are looking forward to helping you. ;):+1:

  • ag_tommyag_tommy

    Team Member
    edited January 27

    :chuffed: We have a great set of people who would love to help.

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