Autofill doesn't work for pocketbook.de/de_de

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The 1Password password autofill function doesn't work for https://pocketbook.de/de_de/customer/account/login , but it does for https://pocketbook.de/de_en/customer/account/login


1Password Version: 1.23.0
Extension Version: Not Provided
OS Version: Win10x64 20H1
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @infinitum! Welcome to the forum!

    I have just tested both websites and 1Password X was able to both show and fill the login details properly for me. What browser is this happening with for you?

  • infinitum
    infinitum
    Community Member
    edited January 2021
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    Hello @ag_ana I do not understand it. I just added a new item. With the new one it works. I wonder if there were missing entries in the background, which only exist for smartphones? I have tested it with my iPhone and the Brave Browser: auto filling works on mobile! Otherwise I use the Firefox browser on my computer.

    I have screenshoted two items below. Once, the old where it did not work on the German side and once the new item what worked! Anyway. Thank you!

    old

    new (work)

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @infinitum:

    Thank you for the update! It is possible that the website changed since the last time you created the item, so the 1Password brain was having issues comparing the old item information with the new website. Creating a new item usually helps in these cases :)

This discussion has been closed.