Details don't reflect selection on Chrome OS

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lammoth
lammoth
Community Member
in Android

Hi, when I use the Android app on my Chromebook (Acer CB514 - 1Password 7.7.3), the details in the right panel don't reflect the selection in the list.

Note: this only happens when I select "my account" in the vaults' list, with "all vaults" checked everything works as expected.


Also, when I'm in the situation of the second picture, if I vertically resize the window to the smallest height and then back to the previous size, 1Password crashes.

1Password Version: 7.7.3
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_audrey
    ag_audrey
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    Hey @lammoth , thank you for reaching out to us here on the Forum!

    This is certainly not the expected behaviour for 1Password for Android. To help us further dig into this issue, would you mind sending a diagnostic report from your Chromebook: https://support.1password.com/diagnostics/?android.

    Please attach the diagnostic to an email addressed to support+forum@agilebits.com.

    With your email, please include:

    • A link to this thread: https://1password.community/discussion/118871/details-dont-reflect-selection-on-chrome-os
    • Your forum username: lammoth

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, so I can track down the diagnostic and ensure that this issue is dealt with.

    Once I see the diagnostic report, I'll be able to better assist you. Thank you in advance!

  • lammoth
    lammoth
    Community Member
    edited February 2021
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    Hi @ag_audrey , I've sent the diagnostic report.
    Its id is [#GRU-97888-251]

  • ag_audrey
    ag_audrey
    Options

    Thanks for the update, @lammoth. We've received your email, and a coworker will be in touch shortly.

    ref: GRU-97888-251

This discussion has been closed.