adding account to app directly is not adding the account details
Adding 1password 7 to old MacBook running 10.13. After logging to my account and download the app, adding directly doesn't add the account details to the app.
1Password Version: 7.7
Extension Version: Not Provided
OS Version: OS x 10.13.6
Sync Type: iCloud
Referrer: forum-search:adding account to app directly is not adding the account details
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No error message except the password is rejected. Preferences: Accounts shows no information. Nothing to enter with the + sign. Also, in the app menu: Account, the the “sign in to account...” option is grayed-out.
The 1Password drop-down shows Purchase 1Password. The License option shows “add License” but it’s looking for a file I don’t have.
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I tried adding a license and logged in which eventually got me to a “primary profile locked” message. Searching that message led me to an answer about prior app versions and old passwords. So I opened 1password 7 and unlocked with my old password. Voila, my membership account was added!
Problem solved.
Quick question: do I still need to or want to sync with iCloud? It looks like the answer is no.
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Thanks.
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You are very welcome :+1: :)
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