Autofill option cannot be enabled.

Hey @LagPick, welcome to the Forum!

To improve battery life, many Android device manufacturers have built-in optimization software that aggressively terminates processes, which can include the 1Password Accessibility service. Can you tell me the exact Android device you're using?

Also, have you ever seen the Accessibility toggle within the 1Password app on at all?

Hi @LagPick. I'd like to ask you to create a diagnostics report from your Android device:

Sending Diagnostics Reports (Android)

Attach the diagnostics to an email message addressed to support+forum@agilebits.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/119521/autofill-option-cannot-be-enabled#latest
• Your forum username: LagPick

That way I can "connect the dots" when I see your diagnostics in our inbox.

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so I can track down the diagnostics and ensure that this issue is dealt with quickly. :)

Once I see the diagnostics I'll be able to better assist you. Thanks very much!

@LagPick:

Thank you, we received both messages :+1: We will take a look and someone will get back to your email as soon as possible.

Thank you for your patience!

ref: WBQ-92277-861