Having trouble loading passwords

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TomWolsky
TomWolsky
Community Member
edited March 2021 in 1Password in the Browser

I'm trying to put in usernames and passwords on websites, but the application doesn't seem to respond in Safari. Same thinkg happens, that is nothing happens, when I get the option to save a password.

When I click the username selection there is no response.

Similarly when I click save password, nothing happens immediately, though after I click sign in I get the option to save it.


1Password Version: 1Password 7 Version 7.8 (70800000) 1Password Store
Extension Version: Not Provided
OS Version: 11.3b3
Sync Type: Not Provided

Comments

  • TomWolsky
    TomWolsky
    Community Member
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    The most annoying type pf problem. It comes and goes. Other sites didn't work yesterday. Humana and 1Password community didn't work earlier when I recorded screen captures. Humana worked just now.

  • ag_yaron
    ag_yaron
    1Password Alumni
    Options

    Hey @TomWolsky ,

    I tested Humana's website in Safari and was able to save and autofill a new login. If you have exact steps to reproduce that will work for me, I'll gladly forward it to the development team.
    If you want to send us some screen recordings, do it via email to support+extensions@1password.com , and include a short description and the link to this discussion. :+1:

This discussion has been closed.