Using Touch ID to unlock browser extension for autofill on Macbook Pro

Options
the_benlow03
the_benlow03
Community Member
in 1Password in the Browser

I recently had an issue where I had to remove the browser extension from Google Chrome because it wasn't working anymore. Then, when I reinstalled it, it looked very different. Now when I try to use the autofill feature, it asks me to press cmd+shift+X to unlock and then asks for my master password. Before I had to uninstall and reinstall the browser extension, I was able to use the Touch ID on my Mac to unlock the extension. Touch ID does still work for the actual program though. I'd like to be able to use Touch ID for the browser extension if possible, but I didn't see anything in the settings about this. Any ideas?

1Password Version: 7.8
Extension Version: 1.23.1
OS Version: MacOS Big Sur 11.2.3
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @the_benlow03!

    Can you please download the classic extension and see if that is the one you were using before?

    Get the 1Password classic extension

    I think when you reinstalled the extension, you installed the new one, which does not support Touch ID yet (although our developers are working on it).

  • the_benlow03
    the_benlow03
    Community Member
    Options

    @ag_ana

    That seems to have fixed it. Thank you!

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    You are welcome @the_benlow03! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.