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1Password not saving updated password

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hroberts65616
hroberts65616
Community Member
in 1Password 7 for Windows

I have just had this happen on 4 different sites, and it is quite annoying to have to go in and edit the password in the saved entry every time.

I use SSO at work. When I change my windows password, and then I go to a site that uses the same password, when 1Password provides the username and password and it is wrong, and I correct it, so I can enter the site. 1Password does not offer nor does it save the new password. I have to go in and manually update this password for each site.

1Password Version: Not Provided
Extension Version: 1.23.1
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @hroberts65616!

    Since you are using 1Password in the browser, version 1.23.1, can you please make sure that you save the new password in the inline menu before you submit the form? If you just enter a new password on the website and submit the form, the password won't be saved automatically, you need to click on the Save in 1Password button. You can see a screenshot here:

    Save a login

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