To protect your privacy: email us with billing or account questions instead of posting here.

How do you delete a password? Cannot find the edit/delete functions as stated in the support page.

Options
George_BRO98020
George_BRO98020
Community Member
edited April 2021 in Memberships

Using google Chrome in a Windows 10 operating system.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:How do you delete a password? Cannot find the edit/delete functions.

Comments

  • George_BRO98020
    George_BRO98020
    Community Member
    Options

    Just in case you would like to know the solution to the problem?
    1Password only allows you to delete passwords on the local desktop APP.
    It is a no go on the 1password web page, which is counterintuitive to the way importing of passwords is allowed.
    This is not mentioned in the help page or the support articles i have seen so far.
    This should be made clear as I was ready to cancel my subscription before it activated,
    Looks like a common problem, especially for newcomers to 1password.

    Best Regards
    George

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @George_BRO98020!

    It is a no go on the 1password web page

    You can indeed delete items from 1Password.com too, if you prefer. Here are the instructions:

    Delete items

  • George_BRO98020
    George_BRO98020
    Community Member
    Options

    Hello, there is no link to connect for instructions. I did try to follow the instructions provided by 1password. Do I need to adjust some setting in google chrome?

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @George_BRO98020:

    Hello, there is no link to connect for instructions.

    Can you please clarify what you mean by this? Do you see the Delete items link in my previous message?

  • George_BRO98020
    George_BRO98020
    Community Member
    Options

    Yes I did, thought it would delete something so I left it alone, will try it now. thanks

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Sounds good @George_BRO98020, let us know how it goes :+1: :)

  • George_BRO98020
    George_BRO98020
    Community Member
    Options

    I logged into the 1password web page and there is no edit function available, is there a function needed to be enabled for this feature to turn on?

  • George_BRO98020
    George_BRO98020
    Community Member
    Options

    I have the feeling that i am on the incorrect web page.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @George_BRO98020:

    Can you maybe post a screenshot of where you are? This is where you can find the Edit button in an item when you are on 1Password.com:

  • George_BRO98020
    George_BRO98020
    Community Member
    Options

    Found the right spot today, the instructions missed the first step I believe.

  • @George_BRO98020

    That's great, I'm glad you were able to track down the Edit button! Let us know if we can help out with anything else - we're always happy to assist. :smile:

This discussion has been closed.