BUG? Strange performance issues unlocking 1Password X on macbook external screens

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thezanke
thezanke
Community Member
edited August 2020 in 1Password in the Browser

I have noticed a very strange issue and can't find it reported elsewhere in these forums yet. If I just missed it feel free to direct me to the right place and/or delete this post.

I am using:

  • 1Password X extension, version 1.20.0
  • Brave web browser, version 1.11.104
  • macOS Catalina, version 10.15.6

When I try to unlock 1Password X on Brave, if it's on an external screen, the extension will re-render updates in the input EXTREMELY slowly (it's similar to what you see with over-rendering issues in a React.js app, if you know what I mean). Despite the slow re-rendering the input IS picking up keystrokes. I can type my whole password and hit enter before it shows I typed anything at all and it'll unlock the extension.

Curiously, if I do this on my built-in MBP screen the re-rendering speed is perfectly fine, but if cancel the prompt and move the window to a different screen the problem immediately comes back when I try to unlock the extension.

Anyways, hopefully this makes it to the right person/backlog!

1Password Version: 7.6
Extension Version: 1.20.0
OS Version: macOS 10.15.6
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @thezanke! Welcome to the forum!

    This sounds like the Chromium bug which kaitlyn mentioned here.

  • thezanke
    thezanke
    Community Member
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    @ag_ana Aha! Right you are, that does sound like the same report! I'm glad it's being tracked! It's interesting that it only happens during master password input; after that all the lag clears up fine. Thanks!!

  • ag_ana
    ag_ana
    1Password Alumni
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    You are welcome @thezanke! I am glad I could help :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • pangolinpuns
    pangolinpuns
    Community Member
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    Anybody else seeing this fully resolved? Chrome Version 89.0.4389.114 (Official Build) (arm64), 1password version 1.24.0, macOS 11.2.3. Small thing but nice to see the screen reflect the keyboard input.

  • ag_michaelc
    ag_michaelc
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    @pangolinpuns, we did work around the bug in our latest release, 1.24.0. :smile:

    On a Mac, using the pop-up on a secondary monitor is now much more responsive. {#55}

    https://app-updates.agilebits.com/product_history/B5X#v20145

  • pangolinpuns
    pangolinpuns
    Community Member
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    Ah, great! Thanks :)

  • ag_ana
    ag_ana
    1Password Alumni
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    You are very welcome @pangolinpuns :)

This discussion has been closed.