Filling out credit cards is often iffy, here is a concrete example

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kv3
kv3
Community Member
in 1Password in the Browser

Browser: Firefox 88.0 (64bit)

Notice how the fields are all scrogged up...

1Password Version: Not Provided
Extension Version: 1.2.4.1
OS Version: 10.15.7 (19H524)
Sync Type: my.1password.com

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @kv3!

    What website is this, so we can test it? Can you share the full URL?

  • kv3
    kv3
    Community Member
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    Hi @ag_ana:

    https://csaa-insurance.aaa.com/paymybill

    I select to sign in, and navigate to manage insurance and then make a payment.

  • ag_yaron
    ag_yaron
    1Password Alumni
    Options

    Hey @kv3 ,

    Since we don't have a real account for this website, we can't reach that payment page.
    Can you please collect the page's structure for us and send it via email? Here's how:

    1. Reach to that payment form but do not autofill it.
    2. Right click the 1Password icon on the top right corner of your browser and select "Help" -> "Collect Page Structure".
    3. Send us the page's structure to support+extensions@1password.com with a short description of the issue and a link to this discussion here :)
  • kv3
    kv3
    Community Member
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    Sent, Thanks @ag_yaron

  • ag_ana
    ag_ana
    1Password Alumni
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    Thank you @kv3! Have you received a ticket number already?

  • kv3
    kv3
    Community Member
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    @ag_ana, yes:

    Re: [#GZK-17716-228] Filling out credit cards is often iffy, here is a concrete example

  • ag_ana
    ag_ana
    1Password Alumni
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    Thank you @kv3! I see that Yaron replied to your email already :+1:

    ref: GZK-17716-228

    ref: dev/core/core#7275

  • kv3
    kv3
    Community Member
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    Ack, just saw the email, thanks @ag_ana @ag_yaron

  • ag_ana
    ag_ana
    1Password Alumni
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    You are very welcome :)

This discussion has been closed.