Unable to login to websites having upgraded to 7.8.4 this morning

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patrickl
patrickl
Community Member
in Lounge

I updated to 1Password7 v7.8.4 this morning. It didn't want to install initially but did successfully after a re-boot of my Mac.
Now however, i am unable to log in to any website using the 1Password Mini screens. I have tried re-starting Safari and the Mac but no 1Password boxes open when I select a password field or right-click. Has anyone else had any experience of this? Thanks. Patrick

1Password Version: 7.8.4
Extension Version: Not Provided
OS Version: osx 11.2.3
Sync Type: iCloud

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  • patrickl
    patrickl
    Community Member
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    I am unable to Unlock 1Password from the window that comes up when I select a password field

  • Ben
    Ben
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    Hey @patrickl

    I'm sorry to hear about the trouble. To clarify, you are using Safari, correct? Could you please try the instructions in this guide?

    If 1Password isn't working in your browser

    Thanks!

    Ben

  • patrickl
    patrickl
    Community Member
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    Hi
    Another full re-boot seems to have encouraged things to have kicked the gremlins into touch and 1Password seems to be working properly now!
    Thanks for your help
    N.B. I also had to do a full shutdown/restart before I could install 7.8.4 from the App Store this morning

  • Ben
    Ben
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    Thanks for the update @patrickl. Glad to hear that did the trick.

    Ben

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