Sync does not stop

Options
x2938470
x2938470
Community Member
in Mac

Using 1Password 7 version 7.8.5 on a MacbookPro Silicon. I use the WLAN to sync my mobile devices. But today, both iPhone (iOS 14.6) and iPad (iOS14.4) are not able to sync. The sync starts, but never finishes. I have confirmed that entries have not been synced between the Macbook and either device. I've looked through the forum and don't see anything on this since 2016. Could you please tell me what I should do? Thanks.

1Password Version: 7.8.5
Extension Version: 4.7.5.90
OS Version: 14.6
Sync Type: WLAN
Referrer: forum-search:Sync does not stop

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @x2938470!

    Unfortunately we don't have visibility into how your local network is configured, so our troubleshooting ability is a bit limited if you decide to sync your data using the WLAN server. We have however prepared a troubleshooting guide with some suggestions on how to address the most typical issues with this sync method:

    If you’re having trouble using the WLAN server

    Can you please give those a try and see if they help?

This discussion has been closed.