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Stolen MacBook

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Asteroids
Asteroids
Community Member

My MacBook has been stolen. It had 1Password on it. My payment cards and many other items were also stolen.

I used Touch ID to access my details on the MacBook. All of a sudden the 1Password website won’t allow me to login even though I know for a fact that my email address, secret key and master password are correct.

My worry now is that the thief has been able to clone my fingerprint from one of the items they stole, such as a credit card.

What can I do?

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @Asteroids!

    Sorry to hear about your laptop :( I noticed that you have already been emailing with my colleague Zak. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and let you continue the discussion over there :+1:

    ref: LNX-72335-132

This discussion has been closed.