Site Won't Auto-Fill

rcornish
rcornish
Community Member
edited August 2020 in 1Password in the Browser

This site will not auto-fill, I've tried both Safari and Chrome browsers. Any suggestions?

https://subscriptions.zoho.com/portal/gotw3byrevgennetworksllc/login


1Password Version: 7.6
Extension Version: 7.6
OS Version: 10.14.6
Sync Type: iCloud

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    edited August 2020

    Hi @rcornish!

    Thank you for reporting this! I was able to reproduce this issue on my machine, so I will open an internal issue so that the developers can look at it and see if there is anything we can do :)

    ref: dev/core/core#2404

  • Hey @rcornish! I realize it's been a bit, but I thought you might still appreciate an update. :smile: The sign-in form on this page is in an iframe that has a different URL associated with it — accounts.zohoportal.com — so a Login item with only the URL you mentioned won't fill in this due to the difference in URL. If you add that extra URL, or save a fresh login from that page, it should fill appropriately. Here's what a new item should look like:

  • rcornish
    rcornish
    Community Member

    Thanks!

  • ag_yaron
    ag_yaron
    1Password Alumni

    On behalf of Michael, you are most welcome :)

This discussion has been closed.