OTP autofill does not work on Dropbox (language problem)

loggor
loggor
Community Member
in Browsers (Edge, Chrome, Firefox, etc.)

The OTP does not autofill on dropbox.com when the website's language is set to Português (Brasil).

Below is the html form of the OTP screen.

1Password Version: Not Provided
Extension Version: 2.0.5
OS Version: W10
Sync Type: Not Provided

Comments

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @loggor ,
    Thanks for reporting this.

    Can you please grab the page's structure for us:

    1. Get to Dropbox's OTP field.
    2. Right click the 1Password extension icon on the top right corner of your browser and select "Help" -> " Collect Page Structure".
    3. Upload the page structure here or send it to us via email to support+x@1passsword.com

    Thanks :)

  • loggor
    loggor
    Community Member

    Hi @ag_yaron , I sent via e-mail, the forum won't let upload JSON files.

  • ag_tommy
    ag_tommy

    @loggor

    I was unable to find a message from you using the same email address you used in the community. Perhaps it's still in transit. Did you receive an automated reply with a support id? Can you share it?

    Thanks.

  • loggor
    loggor
    Community Member

    I'm sending it again @ag_tommy just give me a minute, I copied and pasted the e-mail address yaron posted but just noticed there is a typo in the domain.

  • ag_tommy
    ag_tommy

    :+1:

  • loggor
    loggor
    Community Member

    AEX-38342-818 @ag_tommy

  • ag_tommy
    ag_tommy

    @loggor

    Got it. Thanks.

    ref: AEX-38342-818

This discussion has been closed.