1password legacy chrome extension keeps opening new tabs
When I am on a website, and want to fill in a password, if I click autofill, it does NOT fill the login and password info. Instead it opens a new tab with the login page.
This started happening a while back.... If I close the 1password app, and relaunch it, the extension works for 1 time, then the 2nd time, it goes back to opening a new tab.
Has anyone else run into this or a know a solution?
I do use the 1password chrome native extension as well for my personal stuff, but use the legacy extension to access other vaults.
1Password Version: 7.8.6
Extension Version: 4.7.5.90
OS Version: 11.4
Sync Type: Not Provided
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Yes, but I have been using 2 extensions for a VERY long time now... Also, that wouldn't really explain how it works on app first startup, but all subsequent attempts I get a new browser tab.
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It sounds like 1Password is having trouble communicating with your browser. Can you try fully quitting both and let me know if it improves your state of play?
- Quit 1Password completely by hold down the Control and Option keys on your keyboard and choose 1Password > Quit 1Password Completely from the menu bar beside the logo.
- Quit your browser.
- Open and unlock 1Password.
- Open your browser and test again to see if the issue is resolved.
If you're still having troubles, I'd like to ask you to create a diagnostics report from your Mac and send it to us at support+x@1password.com
https://support.1password.com/diagnostics/?mac
Let me know how it goes.
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