More family on boarding issues
Hi - I’m having a similar onboarding experience as what was described here: https://1password.community/discussion/123089/onboarding-experience-quite-bad#latest
Is it possible to share those fixes? Or get a video that shows how to do this from the beginning? There are too many obscure checks and unclear steps. I’m frustrated and my mom keeps asking me what the password is. Thanks
Comments
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Hi @Jim1975!
I don't believe there is a video of the process, but you can find the step by step instructions on this page:
Add and remove family members
Are you getting stuck at a specific step?
I’m frustrated and my mom keeps asking me what the password is. Thanks
If she cannot remember her Master Password, perhaps she is using one that is too complicated. Please see this support page for some suggestions about this:
How to choose a good 1Password account password
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