Vault remaining silently locked

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mikesten
mikesten
Community Member
edited September 2021 in Desktop betas (Mac, Windows, and Linux)

For context, I've got 2 vaults in 1password.

I just got a message about needing to enter my master password every 2 weeks. All good, I entered my password. 1password unlocked. I searched for an item that I know should be there... it doesn't turn up. In the left hand nav, "All Accounts" was selected. Cue panic. I eventually figured out that I'd only unlocked one of my vaults and the other was silently still locked. I clicked it in the left hand nav and was prompted for that master password. Everything's back. Some hint that a vault is currently locked would be great.

1Password Version: 8.2.2-19.BETA
Extension Version: Not Provided
OS Version: macOS 11.5.2

Comments

  • PeterG_1P
    PeterG_1P
    Options

    Hi @mikesten, thanks for getting in touch with us here today. Apologies for the panic moment! Suffice to say this is never the feeling we want the app to evoke for you.

    I'll make sure to pass this on to our development team to consider what's the best approach here. We appreciate you letting us know how you'd like the current behavior to change!

    And as always, we're here for any further suggestions or questions you might have. 👍

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