1Password 6.8.9 - Cannot open vault from app

aquarius99aquarius99
Community Member
edited September 2021 in 1Password 3 – 6 for Mac

I can't open my local vault after starting the app. After entering the password nothing happens.
I can still connect to the vault using 1Password Mini out of Firefox or using the right mouse button.

Reinstallation of 6.8.9 didn't fix the problem.
What can I do about it?


1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: MacOS 10.15.7

Comments

  • ag_anaag_ana
    1Password Alumni

    Hi @aquarius99!

    I would like to ask you to generate a diagnostics report from your Mac and email it to us to [email protected], so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

This discussion has been closed.