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help restoring my account

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KarenG
KarenG
Community Member

Hi team

I've been reaching out via email support since Sunday, now Wednesday in West Australia to help resolve my deleted account. What I thought I did was delete a team member, but ended up deleting my 1password account so now can't get in.
I am getting really desperate as coming up 3 day with no password system and been charged account for an account that I can't access. Please assist asap as it's getting a little desperate wanting to access my data for my business. Could someone please reach out and assist me.


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Referrer: forum-search:help restoring my account

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  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @KarenG!

    I see your conversation with support via email, for this sort of request that is the best way to get in touch with us. For privacy reasons, we cannot see account details on the forum. I see that my colleagues Ben and Zak are helping you over there already, so I will let them know you followed up here on the forum :+1:

    ref: IXD-28941-451

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