why are some passwords stored in "Personal" while others are stored in "Michiko Yahoo"?
There are 2 vaults in my account, one called "Personal" that's left-over from a previous account and one called "Michiko Yahoo" that I recently had to open. Why are some passwords stored in one vault vs. the other?
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Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:which vault are my passwords stored in?
Comments
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Hi @mconklin77:
Thanks for writing in. Since it sounds like some of your vaults might have gotten a bit mixed up, the next best steps are going to be a diagnostic report so we can take a further look at your setup on your device.
I've provided links here for both Mac and Windows:
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/123723/why-are-some-passwords-stored-in-personal-while-others-are-stored-in-michiko-yahoo#latest
- Your forum username:
mconklin77
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
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[#ERZ-72182-428]
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Thanks @mconklin77. While I don't see the diagnostic report that Jack requested in that thread, it looks like you've already been in touch with my colleague Jessy via email. If you have anything further please reply to Jessy's latest email and we can help from there. Thanks!
Ben
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