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Now the Win10 1Password App won't Open, Period

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alphaomega2016
alphaomega2016
Community Member
in 1Password 7 for Windows

I can no longer access the 1Password app on my PC. It suddenly stopped working, so I uninstalled and reinstalled it (twice now, restarting my PC after each uninstall). When I double click on the icon I get nothing. When I right click it and choose "Open," I get the same result: nothing. I can of course still access my account online, but that kinda misses the whole point. Any ideas?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @alphaomega2016!

    Are you able to open 1Password mini from your notifications area, or is that also not working?

  • alphaomega2016
    alphaomega2016
    Community Member
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    I don't know what 1Password mini is, but there's nothing related to 1Password in my notification area.

  • PeterG_1P
    PeterG_1P
    Options

    HI @alphaomega2016, our support team will be happy to help you with this. Can you send a quick email to support+windows@1Password.com, and include a link to this discussion? That way we'll know it's you, and we can get started digging into the specifics to set this right for you. Hope to hear from you!

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