1Password can't complete update and will roll back any changes

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jdlebla01
jdlebla01
Community Member
in Lounge

1Password can't complete update and will roll back any changes, I tried to remove it and restart fresh when I go to install the same dialog box comes up. The Extension in chrome is disable due to the issue with the App on the PC.

1Password Version: Latest?
Extension Version: Disabled
OS Version: Win 10 1909 OS build 18363.1801

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @jdlebla01!

    The next time that this happens, I would like to ask you to generate a diagnostics report from your PC and email it to us to support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

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