Trouble signing in


Team Member
This discussion was created from comments split from: Access to Family account.


  • I want to log in to the old account but I have forgotten the password, the contact number is also inactive... what is the solution? Please help

  • jack.plattenjack.platten

    Team Member

    Hi @ciwang,

    I'm sorry to hear you're having trouble accessing your 1Password account. To protect your privacy, this is something that would be best handled via email. Please email [email protected] with a link to this thread. You'll receive a reply from BitBot with a Support ID number. Post that here and I'll be able to make sure you get directed to who can best help you.


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