Credit card number entry issues
I recently changed my main credit card from Master Card to Visa. I set up a Credit Card entry in 1P as normal. I typed in the card number without spaces and when done, 1P shows the number chunked in groups of 4 digits, just like displayed on the card. However, every time I have tried to use this card with autofill on a web site (three so far), it fails. The numbers display correctly, with spaces between the 4 digit chunks. If I type the number in manually, without spaces, it always works.
Is this a known issue with some web sites? I don't recall having this issue with 1P entry of my Master Card.
1Password Version: 7.8.7
Extension Version: 7.8.7
OS Version: 10.14.6
Comments
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Hi @iphoneuser!
This sounds like an issue with the website. Can you share the full URL of it so we can also test it?
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One example would the Ooma.com site. Not sure if you need to have an account to access the credit card input page. Thanks.
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It might be useful for us to get a better look at the site. It appears that ooma.com requires an account. Would you be able to grab some page details for us?
- Go to the credit card input page.
- Right click inside the credit card number field and choose "Inspect Element".
Take a screen shot of what you see presented under "Elements" and send it to us at support+x@1password.com with a link to our current discussion. We'll have a look and let you know what we find.
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Done. Thanks for looking into this.
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Got it! Thanks @iphone user. I've replied there for you.
ref: CTI-29842-325
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