1P not entering fields

Options
jsd
jsd
Community Member
in 1Password in the Browser

I'm finding that 1P works with some login pages but not others. It is not working with the page that I need to use the most:
https://cas.sfu.ca/cas/login

Selecting either the username or password field brings up the 1P popup menu with options for the page, but nothing happens when I select the login profile. I've tried rebooting and running the lsregister script that has been suggested here, but neither worked. The extension worked when I logged into this site. I'd appreciate any help.

1Password Version: 7.9
Extension Version: 2.1.3
OS Version: 11.6

Comments

  • ag_chantelle
    ag_chantelle
    edited October 2021
    Options

    @jsd

    I'm having some trouble replicating the behaviour you'e mentioned. Can you try saving a new Login for sfu.ca and let me know if it improves your state of play? To illustrate, I've recorded the steps I took to test here.

  • jsd
    jsd
    Community Member
    Options

    Thanks, that seems to have worked. I'll follow up if anything changes.

  • ag_chantelle
    ag_chantelle
    Options

    Great to hear @jsd! Of course, we'll be here to help. Hopefully you'll have smooth sailing from here on out. :+1:

This discussion has been closed.