Autofill does not work on app.trulyfinancial.com

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haimg
haimg
Community Member
in 1Password in the Browser

Autofill does not work on https://app.trulyfinancial.com/payments , Looks like 1password is not attaching itself to the input fields at all.

I tested on Chrome and Firefox, gott the same result. I used the "collect page structure" feature, it shows that 1password considers these fields as hidden. They are perfectly visible and are working manually just fine.

1Password Version: 8.2.2
Extension Version: 2.1.3
OS Version: macOS 11.6

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @haimg!

    Can you please send us the page details at support+x@1password.com, so our developers can take a look too?

    After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • haimg
    haimg
    Community Member
    Options

    This was resolved by Truly Financial in their HTML, so no action is required by 1Password and now everything works great. Please delete this thread, if possible. Here's the ticket number for reference: WDJ-49163-632

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Thank you for the update @haimg, that is good to hear. I will leave the thread here in case someone else has the same question :+1:

This discussion has been closed.