Cannot create passwords anymore

Options
tarpenbek
tarpenbek
Community Member
in Mac

I updated my Apple Store license 1P to 7.9 and for some reasons my Brave extension did not work anymore. So Installed it newly and probably accidentally chose the wrong one, maybe the subscription one. The extension now works but I cannot create new passwords on the desktop anymore. All menu items are greyed out. Addionally I receive popups to sign up for a membership.

How can I get back to my previous setup?

1Password Version: 7.9
Extension Version: 4.7.5.90
OS Version: 11.6

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @tarpenbek!

    Which 1Password version were you using before you updated, so we can give you the correct download link?

  • tarpenbek
    tarpenbek
    Community Member
    Options

    That was the right hint. I thought I had the App Store version, actually I bought the license. Downloaded 1P 7 classic and everything is now back to normal. Thanks.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    You are welcome @tarpenbek! I am glad to hear you managed to get things sorted out :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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