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Inconsistencies in membership prices in Turkey

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Sorunsuz
Sorunsuz
Community Member
edited October 2021 in Memberships
  1. I don't understand why it is impossible to subscribe to an annual membership like it is mentioned on the Apple store.

  2. Why the price with the application(300TRY) is 27% more expensive than the one from the Apple store (220TRY)?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @Sorunsuz!

    I don't understand why it is impossible to subscribe to an annual membership like it is mentioned on the Apple store.

    This should be possible. What is the issue exactly when you try to subscribe?

    Why the price with the application(300TRY) is 27% more expensive than the one from the Apple store (220TRY)?

    Can you please post a couple of screenshots of this, so we understand exactly where you are seeing these prices? Thank you!

  • [Deleted User]
    [Deleted User]
    Community Member
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    I am surprised you ask me screen shots because the issue can be easily checked on your side with your own app and on the Apple store.


  • ag_ana
    ag_ana
    1Password Alumni
    edited October 2021
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    @Bruno92:

    I am surprised you ask me screen shots because the issue can be easily checked on your side with your own app and on the Apple store.

    I don't have a Turkish account, so the prices I would see would be in my own currency. Therefore, thank you for providing the screenshots :)

    The monthly subscription is more expensive than the yearly one, so the difference in price is correct. We can check why it's not offering you the option for an annual subscription however. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @Sorunsuz:

    Thank you! I confirm that I have managed to locate your message in our system :+1: We will take a look and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: JAZ-33756-262

This discussion has been closed.