Cannot login to 1PW8 after restoring from Time Machine on a new Mac

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cmfrazier
cmfrazier
Community Member
in Desktop betas (Mac, Windows, and Linux)

Previously used 1PW8 on my M1 Mac Mini. Just received my M1 Pro MBP and did a restore from my Mac mini backup. I can not login to 1PW8 on the MBP. I can login at 1Password.com and on my iOS app.

I've gone to Accounts > Sign In To Another Account... and clicked Sign In On 1Password.com, it returns my info to the app, but I'm still not able to login.

Attached a .1pdiagnostics file to an email message addressed to support+forum@1password.com

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  • cmfrazier
    cmfrazier
    Community Member
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    support ID: [#LSV-11512-427]

  • Dave_1P
    Dave_1P
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    @cmfrazier

    I'm sorry to hear that you're having trouble unlocking 1Password 8. I see that you've also sent us an email and I've responded to you there. Please reply to my email and we can investigate further, I'm locking this thread to prevent duplication of efforts. :)

    ref: LSV-11512-427

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