1Password in the browser unaware of password change

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dserodio
dserodio
Community Member
in 1Password in the Browser

Hello,

I changed a password to an existing item on my home computer yesterday, and updated the 1Password item using the browser extension.
Today, I tried to login to this site on my work computer, but 1Password extension is unaware of this password change, even thou the 1Password App (Mac) knows the item was edited. I expected the extension to always have the up-to-date item information.

Browser extension:

1Password app:

Thanks!

1Password Version: 1Password 7 Version 7.9.1 (70901007)
Extension Version: 2.1.4
OS Version: macOS 10.15.7

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @dserodio!

    If you login to your 1Password account in a browser at https://my.1password.com, do you see the updated password there?

  • dserodio
    dserodio
    Community Member
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    Hi @ag_ana,

    Yes, and now 1Password in the browser is also showing the updated password.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Thank you for the confirmation @dserodio :+1: It does sound like the browser extension got stuck somehow. Please let us know if you see this again and we can take a closer look at the logs.

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