Problem setting up 1Password for Families

mskopelmskopel Junior Member
Community Member

I just upgraded to 1Password for Families. Everyone is on a Mac. I sent an invite to a family member, it was accepted, a password was created and everything seemed in order. I set up a new vault only for the family member. When I login to 1Password on her computer I am prompted for a password. I expected that I would use the new password for this family member. Instead only my master password was accepted and she has my access to all accounts.

Can someone point out what I am doing wrong?

Thanks


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • ag_anaag_ana
    1Password Alumni

    Hi @mskopel!

    Can someone point out what I am doing wrong?

    You probably added your account to her 1Password app. if you open 1Password for Mac and go to Preferences > Accounts tab, do you see your account in the list, or hers?

  • mskopelmskopel Junior Member
    Community Member

    Thank you ag_ana, that was the problem.

  • BenBen AWS Team

    Team Member

    Glad to hear that fixed it. :)

    I set up a new vault only for the family member.

    For what it's worth, every account has its own Personal vault which can only be seen by that account. As such it may not be necessary for you to create a separate vault. All user created vaults can be shared, and are accessible to the Family Organizer, whereas Personal vaults are not.

    Ben

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