To protect your privacy: email us with billing or account questions instead of posting here.

Refunding issue

Options
cturanli
cturanli
Community Member
in Memberships

I have 2 questions, but first my situation:
It seems that my card is charged full year subscription... 3 days ago. Now I need to get refund because I need this money for now... (I have other payments waiting this month).

So
1. I've already cancelled my subscription, but can you please refund it?
2. I'll purchase it again a week later (after my card payment period passe), can I activate my account with all my passwords? I mean do you keep passwords for a while when someone's memberships ends...

Please help

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:Refunding

Comments

  • ag_josephine
    ag_josephine
    Options

    Hi @cturanli,

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

This discussion has been closed.