windows hello not working

Community Member

windows hello not working fitted fingerprint sensor logs in windows 11 pro x64 fine
opened 1password with password on first start
returned after 20 mins but hello wont start it
have option for hello set in preferences

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided


  • keitht1958keitht1958
    Community Member

    update 1password in notification tray works if i lock it then open it then it asks for fingerprint and works
    but cannot use fingerprint always asks for password
    on startup i get a popup to open password then it opens without password

  • Jack.P_1PJack.P_1P

    Team Member

    Hi @keitht1958:

    The 1Password in your browser extension can be unlocked using Windows Hello by ensuring that "Integrate with 1Password app" is enabled in Settings (Right click on the 1Password icon in your browser > Settings > General):

    The 1Password web interface cannot directly be unlocked with a fingerprint using Windows Hello, but if 1Password in your browser is unlocked, then it can fill in your 1Password account information.


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