Watch unlock of Mac insn't working.
Watch unlock is no longer working on one of my computers.
On my desktop computer, I can't unlock 1Password through my watch. It half works in that when it comes time for the watch to authenticate with 1Password, I get the haptic click-click, and a split second on the watch's screen of the request to double click the side button, but that alert disappears quickly thereafter, before I can move my hand from the keyboard to the watch button.
It used to work beautifully. It still does work with my laptop.
Details on hardware:
Apple Watch series 7 (45mm) recently upgraded from a series 4, so that may play into matters. running WatchOS version 8.3
Desktop: iMac Pro, running MacOS Big Sur (version 11.6.1), intel proccessor (3.2GHz 8-core Xeon W)
(note the laptop where it is still working is a Macbook Air, Apple Silicon M1 processor, with the latest version of MacOS Monterey)
Version of 1Password: 7.9.2 (Mac App Store version)
1Password Version: 7.9.2
Extension Version: Not Provided
OS Version: macOS 11.6.1, WatchOS 8.3
Comments
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Hello @ShawnLevasseur! 👋
I'm sorry to hear that Apple Watch unlock for 1Password isn't working properly on your iMac Pro. Can you try the following to see if it helps:
- Restart your Apple Watch.
- Turn off Apple Watch unlock on your iMac Pro.
- Restart your iMac Pro.
- Turn on Apple Watch unlock on your iMac Pro.
You can find instructions on how to turn Apple Watch unlock off and then back on here: Unlock your Mac with your Apple Watch - Apple Support
Let me know if that helps. :)
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I'd done all of that and it still didn't work.
I ended up biting the bullet on upgrading the computer to MacOS 12.1 Monterey, and the watch unlocking worked again.
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Hey @ShawnLevasseur:
Glad to hear updating to Monterey got you sorted out. Be sure to get in touch if you need anything in the future! :smile:
Jack
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