Autofill password not working on rblbank.com

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masuk1304
masuk1304
Community Member
edited February 2022 in Browsers (Edge, Chrome, Firefox, etc.)

Autofill password not working on rblbank.com
Steps to re-create:
1. Launch https://www.rblbank.com
2. Then click on the Login button
3. Select Online Card Account under Credit Card section
4. Login Page launches in new tab, then enter User ID and click on Next button (Autofill works here for User ID as expected)
5. Click the image and phrase checkbox on the next screen
6. But password autofill does not work from the inline or from the Safari / Firefox extension autofill option - nothing works and always shows the password generator suggestions

1Password Version: 7.9.2
Extension Version: 7.9.2
OS Version: 12.2.1
Referrer: forum-search:Password autofill not working for rblbank.com

Comments

  • masuk1304
    masuk1304
    Community Member
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  • Joy_1P
    Joy_1P
    1Password Alumni
    edited February 2022
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    Hey @masuk1304, thanks for sharing this with us. I was able to replicate the issue as you described, and I have reported it to our developers.

    For now, I'd recommend opening your login item from the 1Password extension popup and then copying/pasting (or clicking/dragging) your password to the password field. I know that this is not ideal, and I'm sorry for the inconvenience. Hopefully, we can implement a fix for this issue in the future.

    Please let us know if you have any other questions.

    ref: dev/core/core#12836

This discussion has been closed.