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Graphical Errors on Windows version

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  • ag_ana
    ag_ana
    1Password Alumni
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    That is good to hear, thank you for the update :+1:

  • asdfasdfasdf
    asdfasdfasdf
    Community Member
    edited February 2022
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    I'm having this issue as well.
    Windows 10 Version 10.0.19043 Build 19043

    1pass version 7.9.828

    Pretty sure I dont have Nahimic

  • Jack.P_1P
    Jack.P_1P
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    Hey @asdfasdfasdf:

    I'm sorry you're running into this issue. To rule everything out, can you please send a diagnostics report from 1Password: How to send a 1Password diagnostics report

    After creating your diagnostics report from 1Password 7, attach it to an email addressed to support+forum@1password.com, along with your username asdfasdfasdf and a link to this thread: https://1password.community/discussion/comment/629041/#Comment_629041. After sending it in, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect your email conversation with what you've said here. Thanks!

    Jack

  • asdfasdfasdf
    asdfasdfasdf
    Community Member
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    [#ZWY-99438-863]

  • asdfasdfasdf
    asdfasdfasdf
    Community Member
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    Actually I got 1password 8 and it works great. I didnt realize I was a version behind.

  • Jack.P_1P
    Jack.P_1P
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    Glad to hear updating to 1Password 8 got you sorted out @asdfasdfasdf! Be sure to get in touch if you run into any trouble in the future.

    Jack

This discussion has been closed.