Chrome extension fails to download

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aharrold
aharrold
Community Member
in 1Password in the Browser

Trying to download the chrome extension on a Win 10 pc but it keeps on failing with error - Download Interrupted
Google Chrome Version 97.0.4692.71 (Official Build) (32-bit)

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Win 10 32bit
Referrer: forum-search:chrome extension download fails

Comments

  • miles.parker
    miles.parker
    1Password Alumni
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    Hello there,

    The latest version of Chrome right now is 98.0.4758.102, I would try updating your browser then head over to Get started with 1Password in your browser to grab the latest extension.

  • aharrold
    aharrold
    Community Member
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    Latest version installed, but still same issue.

  • Joy_1P
    Joy_1P
    1Password Alumni
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    Hey @aharrold, that's very strange. Can you restart your computer, open your browser, and then try installing the extension again? If that doesn't work, please create a new profile in Chrome and try installing the extension there. Please let us know how that all goes.

  • aharrold
    aharrold
    Community Member
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    After about 20 failed attempts, all at different amounts of mb, it eventually downloaded completely.

  • Joy_1P
    Joy_1P
    1Password Alumni
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    @aharrold That is indeed odd. However, I'm glad the extension has been installed. Keep an eye on it as you use the extension. If you run into any other issues, please don't hesitate to reach back out to us!

This discussion has been closed.