Password not autofilling

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PTR
PTR
Community Member
edited April 2022 in 1Password in the Browser

Hi, I love 1 PW
I do have one website that will autofill the username but not the password. I can copy and paste from 1 PW and it works fine.
it happens with safari and google chrome. thank you!

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OS Version: Not Provided
Referrer: forum-search:password won't autofill on website

Comments

  • Jack.P_1P
    Jack.P_1P
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    Hi @PTR:

    Glad to hear you love 1Password! We'd be happy to investigate it, but we'd have to see some more details about the site. If you're comfortable sharing the URL here, you're more than welcome to, or if you'd prefer, you can also email in at support+x@1password.com, and we can take a look there.

    Let me know!

    Jack

  • PTR
    PTR
    Community Member
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    ty! it is
    https://idp.ohionational.net/secureauth40/

  • Jack.P_1P
    Jack.P_1P
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    Hey @PTR:

    Thanks for sharing the URL! I was able to successfully save and fill a Login item. If you copy and paste your password into the password field, then select Save in 1Password, does using that Login item to fill improve your state of play?

    Let me know!

    Jack

  • PTR
    PTR
    Community Member
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    I try that, but it would not save it when I tried it like that. I have I’ll try again. Thank you so much

This discussion has been closed.